How We Supported Byju’s to Scale Up 7 Times
Context & Challenges in Dec-2015
• Completely Manual Operations
• Multiple Excels to manage Data
• Multiple manual Payroll Processing
• Challenges in providing timely responses to queries
• Inconsistent Employee Service, Experience & Engagement
Our platform solution & support
Working closely with Customer’s HR & Leadership Team, our team provided Policy consulting, Operations guidelines and implemented the platform in 4 weeks.
Facilitated Policy Definition
Implemented Platform in 4 weeks
Provided Hands-on Transition Training
Dedicated & Continuous Support
Quick turn-around of Change Requests
• Customer has grown 7x in 15 months with minimum additional investments
• Our platform has digitised their operations and added transparency, speed, scalability & flexibility to support their dynamic business needs
• Employee Service & Engagement have significantly improved resulting in better Employer Brand.
Context in Jan 2017
• Singular Digital Platform For Talent Management And Employee Operations – Elimination Of Paper And Reduction Of Emails.
• 30%-70% Acceleration In Operations – Candidate Onboarding, Payroll, Employee Service Are Some Of The Processes That Have Seen Significant Productivity And Quality Improvements.
• Enhanced Employer Brand Because Of Digital Candidate Engagement Features For On-Boarding And Induction.
• In-Built Service/Helpdesk Has Streamlined Employee Service In A Transparent And Efficient Manner.